About Us

Born from Experience. Driven by Purpose.

At ConnectED, we understand how overwhelming it is to live with complex, unexplained symptoms—especially when you don’t feel heard. Our founder, Tracy Finnegan, lived that journey for years. After countless appointments and uncertainty, she was finally diagnosed with Hypermobile Ehlers-Danlos Syndrome (hEDS). That experience opened her eyes to a deeper problem: the widespread lack of awareness and understanding of rare and underdiagnosed conditions like hEDS, Postural Orthostatic Tachycardia Syndrome (POTS), and Mast Cell Activation Syndrome (MCAS).

Tracy created ConnectED to change that. What began as a personal mission has evolved into a purpose-driven platform that empowers others to take control of their health journeys.

Bridging the Gap with Leading Technology and Compassion

ConnectED is a global first, innovative, user-friendly app designed to make sense of complex symptoms. Through a comprehensive questionnaire, our evidence weighted algorithm within the app compiles your symptom data into a structured, evidence- based report that highlights patterns and potential links to rare conditions.

While not a diagnostic tool, the app transforms vague, hard-to-explain symptoms into a clear, logical format—helping individuals advocate for themselves and enabling doctors to make more informed decisions.

This is how ConnectED bridges the communication gap between patients and providers. It simplifies symptom documentation and opens a clearer path to earlier recognition, accurate diagnosis, and more effective care. Most importantly, it reduces the bias which is a known problem for patients with complex illness, especially if you are female or gender diverse.

Innovation for Better Outcomes

By combining lived experience with cutting-edge technology, ConnectED is the first app of its kind focused on hEDS and its co-morbid conditions, POTS and MCAS. We believe in:

About Us

Born from Experience.
Driven by Purpose.

ConnectED was founded by Tracy Finnegan after years of living with unexplained, debilitating symptoms caused by hypermobile Ehlers-Danlos syndrome. Like so many others, Tracy’s search for answers was long and frustrating—marked by misdiagnoses, dismissals, and a lack of understanding from the medical system. When she was finally diagnosed, she realised her story wasn’t unique—there were countless others on the same difficult path.

Tracy created the ConnectED Health Assessment App to help change that. Her goal is to empower individuals with complex conditions like hypermobile Ehlers-Danlos syndrome, postural orthostatic tachycardia syndrome, and mast cell activation syndrome to feel seen, heard, and better equipped to advocate for their health. Through ConnectED, Tracy is also working to raise awareness and educate healthcare professionals—bridging the gap between lived experience and clinical understanding, so no one else has to feel lost or invisible on their journey to diagnosis.

We believe in:

Empowerment

Giving individuals the tools to advocate for their health.

Integrity

Ensuring our content and reports are grounded in evidence.

Compassion

Recognising the emotional toll of the diagnostic journey.

Connection

Fostering collaboration between patients and professionals.

Innovation

Driving smarter, more efficient paths to better outcomes.
Whether you’re just beginning your health journey or have been searching for answers for years, ConnectED is here to support you—every step of the way.