You’re not imagining it—and you’re not alone.

Struggling with unexplained symptoms? The ConnectED App is an evidence weighted triage tool that helps organise your symptoms into a report you can take to your doctor.

Designed for people navigating complex conditions such as Hypermobile Ehlers-Danlos Syndrome (hEDS), Postural Orthostatic Tachycardia Syndrome (POTS), and Mast Cell Activation Syndrome (MCAS).

When symptoms don’t make sense, it’s easy to feel dismissed.

Many people living with complex, multi-system conditions spend years searching for answers. Symptoms are often misunderstood, misdiagnosed, or treated in isolation— making it difficult to see the full picture.

This gap between lived experience and clinical understanding is where many people get stuck.

Hypermobile Ehlers-Danlos Syndrome

HEDS is a connective tissue disorder where the body’s scaffolding—what supports your joints, skin, and organs—is more stretchy or fragile than it should be. It can cause joint pain, fatigue, digestive issues, and more. Often misunderstood, hEDS leaves many people undiagnosed for years—feeling dismissed, in pain, and searching for answers.

Mast Cell Activation Syndrome

MCAS is a condition where the body’s mast cells—normally there to protect you—become overreactive and release too many chemicals at the wrong time. This can cause unpredictable allergic-type reactions to everyday things like food, heat, or stress, often without a clear trigger. It’s hard to diagnose and often leaves people feeling confused, reactive, and misunderstood.

Postural Tachycardia Syndrome

POTS is a type of autonomic dysfunction that affects the body’s automatic processes—like heart rate, blood pressure, and circulation. When you stand up, blood pools in the lower body and the heart races to compensate. This can cause dizziness, rapid heartbeat, fatigue, and even fainting. POTS is often misdiagnosed or dismissed as anxiety, leaving many without the support they need.

A clearer way to understand your symptoms

The ConnectED App is an evidence weighted triage tool that helps organise your symptoms into a structured report you can take to your doctor.

Instead of trying to explain everything verbally, you can present your symptoms in a clear, consistent format—helping support more informed clinical conversations.

How the ConnectED App helps

Download the App today.

1

Complete a detailed symptom questionnaire

Developed with input from medical professionals and people with lived experience.

2

Receive a personalised report

Your responses are analysed to identify symptom clusters and potential links to rare conditions such as hEDS, POTS and MCAS.

3

Share your report with your healthcare provider

So you can have more productive, informed conversations about your health.

If you’re unsure where to begin, we’ve put together a simple starting point with a small number of tools and resources that may help.

Built for complex, multi-system conditions

ConnectED was developed to support individuals experiencing symptoms associated with conditions such as Hypermobile Ehlers-Danlos Syndrome (hEDS), Postural Orthostatic Tachycardia Syndrome (POTS), Mast Cell Activation Syndrome (MCAS), and Dysautonomia.

These conditions often overlap, making symptom tracking and communication more challenging.

Built from lived experience

ConnectED was founded by Tracy Finnegan after years of navigating complex, unexplained symptoms. Her experience highlighted a critical gap between patient experience and clinical understanding.

ConnectED was created to help bridge that gap—supporting both individuals and clinicians with clearer, more structured information.

Our Partners

We believe in:

Empowerment

Giving individuals the tools to advocate for their health.

Integrity

Ensuring our content and reports are grounded in evidence.

Compassion

Recognising the emotional toll of the diagnostic journey.

Connection

Fostering collaboration between patients and professionals.

Innovation

Driving smarter, more efficient paths to better outcomes.

Whether you’re just beginning your health journey or have been searching for answers for years, ConnectED is here to support you—every step of the way.

Start making sense of your symptoms

The ConnectED App helps turn complex symptoms into a report you can take to your doctor—so you can feel heard, supported, and better prepared for your next step.